PRESS: Gold Systems Demonstrates Innovative Microsoft Lync & Vonetix 7 Voice Integration at EnterpriseConnect - Orlando

Gold Systems Demonstrates Innovative Microsoft Lync & Vonetix 7 Voice Integration at EnterpriseConnect - Orlando

BOULDER – Gold Systems, a leader in self-service customer communications using Interactive Voice Response (IVR) solutions announced it will demonstrate integration of Microsoft® Lync™ and Vonetix 7 Voice™ (V7V) at EnterpriseConnect (http://enterpriseconnect.com) March 26-28 in Orlando in booth #325.

Vonetix 7 is latest release in a series of ongoing software developments in voice call processing. "We are working with clients to build Lync enabled voice processing IVR solutions in significantly less time and subsequently considerably lower cost than ever before," noted Terry Gold CEO. "With the demands to address new business requirements, V7V can be the one voice IVR platform for all your customer call processing needs." Gold added. Referred to by Lync experts as the "Lync-IVR," Vonetix 7 Voice addresses three primary customer objectives:

- Lync and IVR integration

- Contact Center Solutions with Lync

- Customer-centric IVR results

Gold will demonstrate Vonetix 7 Voice practical solutions in its booth #325. For immediate information and details visit the website http://goldsys.com Gold - Microsoft Partner Gold Unified Communications

Gold has certified Microsoft Certified Professionals (MCP's) who have passed new UC competency evaluations. In addition, our sales experts have passed the sales and marketing assessment to achieve this goal as well as the required number of customer recommendations. In addition, Gold has sales experts have passed the sales and marketing assessment to achieve this goal as well as the required number of customer recommendations.

"We have a strong professional services group that is skilled in both the migration from traditional PBX systems as well as the implementation of new Lync greenfield installations," noted Terry Gold. Gold systems have also partnered with other unified communications industry leaders to provide - start-to-finish, side-by-side and over-the-shoulder professional services. Gold has indepth knowledge of media gateways, session border controllers, end points, SIP trunking and other options to maximize the range of customer settings from SMB to large-enterprise. For more information on Gold Professional Services, please email websales(at)goldsys.com.

About Gold Systems

Gold Systems is a Microsoft Gold Certified Partner specializing in Unified Communications and speech recognition technology. For two decades, Gold Systems' award-winning contact center and IVR software applications have handled billions of phone calls and customer interactions for the world’s largest enterprises. Developed by Gold Systems, Vonetix™ 7 (a trademark of Gold Systems) is software that UC enables contact center and IVR systems. V7V is complete design, development and deployment environments that support both cloud and premises deployments and platform portability without rewriting the application.

Earlier versions of Vonetix are in service around the world in thousands of contact centers. Vonetix 7 is a completely new product written to compliment Microsoft UC and speech platforms.

Gold Systems offerings include customized contact center solutions, Interactive Voice Response (IVR) self-service systems, and Communication-Enabled Business Processes (CEBP) applications that improve customer satisfaction, raise productivity, empower mobile users and reduce the cost of customer communications. Gold Systems is based in Boulder, Colorado. For more information visit: http://www.goldsys.com.

All product and company names herein may be trademarks of their registered owners.

"I have known Tom for close to seven years now. In 2005, As Director of MARCOM at Carrier Access, he saw the great possibilities of the online VoIP system we were building and worked hard to help us get the word out both internally and externally. Since then, he has followed the unique and exciting opportunities of my venture startup. Over the past year when funding has been available, Tom has created exciting user training, Marcom strategy, channel sales, online tutorials, and consulted on other new venture strategies as well as making investor presentations. He is smart, determined, persistent and has a great asset to my company. I highly recommend Tom for any of your marketing, communications, advertising, SEO, website, customer sales, corporate presentations, training, strategy and other needs you may have." Roger Toennis CEO RockIT

Here are some of the marketing-communications (marcom) solutions available:

- Strategic Planning, Market/Business Development (Qwest, BellSouth, ICG and others)

- Newsletters (e.g. www.lyncuserforum) from Constant Contact Certified Experts

- Webseminars ("Highest Scores Ever" - Microsoft)

- Customer Case Studies (Winner of "Best Customer Case Study" from Broadsoft)

- White Papers (Top-10 Tips for VoIP Implementation - XO)

- SEO (top placement of key words in Google), e.g. Google IVR Lync

- Social marketing (Twitter, social media course) Twitter accounts @techtionary @beautyapps

- Social Business College - social media training (course evaluations available)

- Articles (XO, Qwest and others)

- Press Releases (Gold Systems, RockIT SimpleSignal and others)

- Training delivery (Qwest, TimeWarner, Cox Cable and many others)

- Course development new courses (Qwest, Microsoft, others)

- Elearning course development and delivery (Qwest)

- Videos and Flash tutorials (RockIT, TECHtionary, Social Business College)

- Consulting (product, strategic planning, crossnetpoints model)

TECHtionary.com produces marketing solutions, dealer and customer training programs, online presentations including iPod and PC formats sales brochures, virtual installation manuals and animated online presentations. TECHtionary.com has more than 3,015+ free online animated presentations on data communications, internet, wireless, SIP, OCS-Office Communications Server, VoIP-Voice over Internet Protocol, PBX Systems, central office switching, protocols, telephony, telecommunications, networking, routing, IPTV, WiMax, power systems, broadband, WiFi-wireless fidelity and other related technologies available at http://www.techtionary.com. More details on training are available by calling Tom Cross at 303-594-1694 or cross@gocross.com. Thomas Cross is a magazine columnist with many key technology publications and a member of the Technical Board of Advisors for the VoIP-Security Alliance. He holds Comptia Security+ and other certifications.

About Cloud/Skype/Lync User Forum

LyncuserForum.com is an independent forum on Contextual Communications, UC-Unified Communications, Skype, Apple, Google, Microsoft Lync Communications Server and other solutions. LyncForum sponsors the Lync Summit and other educational events. Lync Forum provides classroom and webseminar training as well as a non-production communications server environments for those IT departments without additional equipment, budget or time. This allows planners and users to test ideas, dial in and dial back out, IM file transfers, remote desktop sharing, video conferencing, run scenarios, review logs, break linkages and learning about new telephony features and network access. Lync Forum is also designed for both the system integrator/consultant who wants to learn about Lync without having to build their own system as well as the enterprise customer who doesn't have the time, resources or knowledge to develop one. Lync User Forum Labs are designed to be "hands-on" or "over-the-shoulder" with experts available for Q&A and classes for feature-specific review.

Lync User Forum is a vendor-independent laboratory environment designed for learning, technical guides, knowledge resources and online "live" services. Lync User Forum provides planning, project management, consulting, training, case studies, white papers, speaking engagements, market/customer research, network planning and other services. For more go to http://www.lyncforum.com and is an independent Forum. Microsoft is a trademark of Microsoft Corporation.

Lync Summit will have keynotes from Lync MVPs, Media Gateway/SBC experts, customers, planners and others. Attendees and exhibitors will receive thousands of dollars in valuable videos, training courses and online access to a "live" Lync system. There will be sessions on Lync Planning, QoS, Compliance, Endpoints, Phones, Security, Firewalls, Media Gateways, PBX Integration, Mobile Lync, Communicator, WAN-Bandwidth Planning, Customer Applications, Troubleshooting, Session Border Controllers and others.

About Tele/Presence Forum

TPF provides education, research, and events designed to improve awareness of the benefits of tele/presence whether video, audio, computer, multi-media, web and other systems. Among the many benefits, Tele/Presence can: - Reduce sales cycles - and are proven to increase revenues - Reduce business costs - travel, downtime, meeting delays, business processes - Improve productivity - increased coordination yields improved customer communications - Accelerates communications - faster communications means faster product cycles - Reduce customer communications disasters - reduce impact of crisis situations

For prospectus, speaker, exhibitor, information, please contact Tom Cross cross@gocross.com or 303-594-1694.